Shipping Policy

At ThirdKit, we work to get your favourite jerseys packed and dispatched as quickly and safely as possible.

Please read our shipping policy below to understand how your order is processed, dispatched, and delivered.

Order Processing

Once your order is successfully placed, we require up to 2 business days to process and prepare your order for dispatch.

During this time, your order is carefully checked, packed, and prepared for shipment.

Please note: Order processing time is separate from the courier delivery time.

Order Dispatch & Tracking

Once your order has been dispatched from our end, you will receive your tracking details via WhatsApp or SMS on the mobile number provided while placing your order.

Your tracking information will allow you to follow the progress of your shipment after it has been handed over to the courier.

Please allow some time for the tracking information to become active after dispatch.

Our Courier Partners

We work with multiple courier partners to provide reliable delivery across India.

Our primary courier partners include:

Blue Dart
Delhivery
Shadowfax
XpressBees

The courier partner for your order may vary depending on your delivery location, availability, and other operational factors.

Delivery Time

Delivery time depends on your location and the courier service assigned to your order.

The estimated delivery timeline shown at checkout or communicated by ThirdKit should be considered an estimate and not a guaranteed delivery date.

Once the order has been dispatched, the shipment is handled by the respective courier partner, and delivery timelines may vary depending on the destination and local courier operations.

Shipping Delays

While we always aim to dispatch and deliver orders as quickly as possible, delays can occasionally occur due to circumstances beyond our control, including:

Weather conditions
Operational or logistical issues
Courier network delays
Public holidays
Incorrect or incomplete address information
Remote or non-serviceable locations
High-volume periods or unforeseen circumstances

If your shipment is delayed, please contact us with your Order Number and Tracking/AWB Number, and our team will assist you wherever possible.

Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Please ensure that your:

Full name
Complete delivery address
Pincode
Contact number

are entered correctly.

ThirdKit is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Important Note

Once an order has been dispatched and handed over to the courier partner, the delivery is subject to the courier's network, operations, and delivery procedures.

We recommend keeping your phone number active after dispatch, as the courier may contact you regarding your delivery.